Welcome to our information Page. Here you will find general information about our company.
CubicleParts.com, Inc. opened in 1997 as Wholesale Brokerage for Used Office furniture and Cubicles.
Credit Card orders: All orders made via our secure servers are verified by an CubicleParts.com representative by phone before any orders are processed. This extra measure ensures the safety and security of your Purchase from Custom Crafters, Inc. To verify your order you will need the Security Digit Code available on your Credit Card. Need help finding the security code? Your CubicleParts.com Representative will assist you.
Shipping Lead Times: In most cases the standard lead time on all orders is 3-5 days from time of order. If you need items delivered sooner then please mark your order "HOT RUSH" and one of our sales associates will help expedite your order for $25.00 or 15% of your order, whichever is greater.
Small accessories and other items will usually state standard shipping costs when available, minimum shipping costs are $9.95 for UPS ground shipping. However on larger items such as furniture and cubicles, all shipping costs are dependent on weight and distance from origin to destination. Whenever applicable your CubicleParts.com representative will be able to get you accurate quotes for shipping larger items.
CubicleParts.com is based in Chicago, IL and we collect sales tax on all orders delivered within Illinois. All orders out of state and or country will be subject to use taxes in your local municipalities. For more information on sales tax please either call us at 832-539-2240 or contact your local office.
New Items: All New items carry a limited warranty. All warranties vary based on each individual Item.
Used Items: All Used items carry no warranty unless specified in writing by a CubicleParts.com representative at time of order.
Refund & Exchange Policies
No refunds or exchanges on New, Used or Custom Order items. Any items accepted by CubicleParts.com as an in-store credit return are subject to 15% restocking fees.
All wholesale orders returned are subject to 15% restocking fees if applicable.